Windows connecting time

[breakplease]

Hi
I use dozens of VPN connections in Viscocity. on macOs the connection is established in maybe 4 seconds. On Windows 11 is takes maybe 40 seconds for the excatly same connection.
Do you have an idea what I can try to speed up the connection time on windows?

thanks

[Aaron]

Hi,

Please check the connection log - it should contain information about the connection procedure and allow you to see where the delay lies.
https://www.sparklabs.com/support/kb/ar ... envpn-log/

If you need help reading the log, please send a copy of the items listed in the article below and we look over it for you.
https://www.sparklabs.com/support/kb/ar ... ort-staff/

Regards,
Aaron

[breakplease]

Hi Aaron
Thanks. I aprreciate. Where can I send to log to?

[Aaron]

Hi,

Our support contact details can be found at: https://www.sparklabs.com/support/#contact

Regards,
Aaron