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ERROR: You do not have access to the following "tls-crypt"..

Posted: Thu Mar 22, 2018 11:01 am
by pirx
Hello!

I have created a profile that works fine with my OpenVPN server. To make things more secure i chose to use tls-crypt.

So to give other people easy access i have exported the profile.
Then i tried to import it again to make sure it works, but it doesnt.

When i try to connect i get this error:
----------------------------
ERROR: You do not have access to the following "tls-crypt" key or certificate in order to use it for this connection:
C:\Users\me\AppData\Roaming\Viscosity\OpenVPN\1\tlscrypt.key
Please contact your Administrator for further assistance.
----------------------------

So, if i go to Settings and edit the connection under Authentication (remove and re-add the tlscrypt.key file from the exported profile), it works fine...

If i remove the exported profile it fails with the same message again.

How to resolve this?

wbr / Alex

Re: ERROR: You do not have access to the following "tls-crypt"..

Posted: Thu Mar 22, 2018 8:17 pm
by pirx
I have now tried the profile on several (both English and Swedish) Windows computers, and all get the same error message.

The profile works fine for Mac though.

Re: ERROR: You do not have access to the following "tls-crypt"..

Posted: Thu Mar 22, 2018 9:38 pm
by Eric
Hi Alex,

It looks like there was a bug in importing the tls-crypt file. We have corrected this and a fix is available in the next beta (1.7.7b7) which should be available soon. Please give it a try and let us know if the problem persists - http://sparklabs.com/support/kb/article ... -versions/

Regards,
Eric

Re: ERROR: You do not have access to the following "tls-crypt"..

Posted: Thu Mar 22, 2018 11:01 pm
by pirx
@Erik Ah cool, thanks!

But do you mean 1.7.8b7? Because it seems that 1.7.7 is already out:)

Re: ERROR: You do not have access to the following "tls-crypt"..

Posted: Fri Mar 23, 2018 1:16 pm
by Eric
Hi Alex,

Yes, 1.7.8b7, sorry for any confusion.

Regards,
Eric