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Search found 2312 matches
- by James
- Wed Nov 08, 2023 7:10 am
- Forum: Viscosity Support (Mac Version)
- Topic: Viscosity do not work with my VPN Provider BUT it used to work fine
- Replies: 1
- Views: 18668
Hi juliussmoker, VPN Service Providers will typically generate OpenVPN configuration files you can import into Viscosity, however these typically include certificates that are also designed to work for a period of time before they expire (typically several years). After this time, you'll need to dow...
- by James
- Mon Oct 23, 2023 1:19 pm
- Forum: Viscosity Support (Mac Version)
- Topic: Connection to OpenVPN CloudConnexa
- Replies: 2
- Views: 17774
Hi dvlogic, Thanks for the report. We've done some testing, and this is definitely a bug in CloudConnexa. Its login system performs a redirect after you successfully log in, however this redirect has a bug causing duplicate fields to be lost (with only the first field remaining). In this case it's t...
- by James
- Thu Oct 19, 2023 5:49 am
- Forum: Viscosity Support (Mac Version)
- Topic: Version 1.10.6: DNS stopped working
- Replies: 10
- Views: 35101
Hi devZer0, As a guess, I'd say your VPN Provider could be load balancing connections between two or more servers, and one of them is pushing an invalid DNS domain (or none at all). Check the connection log with the verbosity raised to see whether this is the case and what the server is pushing: htt...
- by James
- Sat Oct 14, 2023 5:02 am
- Forum: Viscosity Support (Mac Version)
- Topic: Collecting Debug Information in OSX - scutil
- Replies: 1
- Views: 11579
Hi Gavin, What information about a VPN connection are you hoping to log? Generally to log the system's DNS state you'll want to run "scutil --dns", while logging the network interface details (assuming you know the network interface name) can be done with "ifconfig utun10". You c...
- by James
- Tue Oct 10, 2023 11:37 pm
- Forum: Viscosity Support (Mac Version)
- Topic: IPv6 DNS stoped working after Viscosity 1.10.5
- Replies: 1
- Views: 11524
Hi minusbat, Please send along the following details so we can take a closer look: 1. A copy of the raw configuration data and the connection log with raised level. Instructions for how to get these can be found at: https://www.sparklabs.com/support/kb/article/logs-and-information-to-provide-support...
- by James
- Sat Oct 07, 2023 12:35 am
- Forum: Viscosity Support (Mac Version)
- Topic: Token authentication Problem on Mac OS Sonoma
- Replies: 2
- Views: 12710
Hi matsimoto, It looks likely to be a bug in Sonoma, but it could also be an OpenSC issue. You can find some information over at: https://github.com/OpenSC/OpenSC/issues/2887 https://developer.apple.com/forums/thread/732091 Sadly it sounds likely you'll need to wait for an updated version of Sonoma ...
- by James
- Sat Oct 07, 2023 12:26 am
- Forum: Viscosity Support (Mac Version)
- Topic: Height of Prefrences-/Connection-Window
- Replies: 2
- Views: 12070
Hi andreas.malik, I recommend using the Viscosity menu to connect/disconnect VPN connections: you can click on a connection to connect it, and click on it again to disconnect it. It'll expand (up to the full height on the display) as needed. Viscosity's Settings window isn't really designed for conn...
- by James
- Sat Oct 07, 2023 12:21 am
- Forum: Viscosity Support (Mac Version)
- Topic: Preventing Network Leaks When A Drop-out/Disconnect Occurs
- Replies: 1
- Views: 11221
Hi Hans, I recommend trying with the latest version (currently 1.10.8), as I do recall that a fix or change was made in relation to executing OpenVPN style scripts. The example script was also updated last month to reflect that macOS no longer ships with Python 2: if you're still using an older vers...
- by James
- Sat Sep 30, 2023 7:53 am
- Forum: Viscosity Support (Windows Version)
- Topic: Remote server address resolution
- Replies: 3
- Views: 15443
Hi rmarlan, Aaron wasn't referring to the "Enable IPv6" checkbox, but rather the "Protocol" drop-down menu. You'll notice it has options like "UDP", "UDPv4", "UDPv6" etc. with the v4 and v6 options reflecting the IP version to use. https://www.sparkl...
- by James
- Sat Sep 30, 2023 7:48 am
- Forum: Viscosity Support (Mac Version)
- Topic: Provide user and password for connection via CLI
- Replies: 2
- Views: 11951
Hi Oleksii, You can't specify the username and password on the command line, however you can specify them in a Before Connect script. For more information please see: https://www.sparklabs.com/support/kb/article/running-applescripts-when-connected-disconnected/#setting-pre-connection-credentials If ...