Search found 1146 matches

Search found 1146 matches Page 92 of 115
by Eric
Thu Jan 02, 2014 12:40 pm
Forum: Viscosity Support (Windows Version)
Topic: Small home setup having conflict between multiple devices
Replies: 3
Views: 6981

Hi tester68, The ping-restart means your connection has been terminated by the remote server. This can be a variety of reasons and it is best to contact your VPN Provider about this as they can narrow down why it is happening where as it is just guess work for us. Please see the following if you are...
by Eric
Thu Dec 19, 2013 4:59 pm
Forum: Viscosity Support (Windows Version)
Topic: How are passwords saved?
Replies: 1
Views: 4339

Hi Wamiduku,

We try to avoid discussing in-depth developmental details on the forum, however, please feel free to send us an email and we will do our best to answer any queries or concerns you might have.
https://www.sparklabs.com/support/#contact

Regards,
Eric
by Eric
Mon Dec 16, 2013 10:07 am
Forum: Viscosity Support (Windows Version)
Topic: cannnot specify dns server
Replies: 1
Views: 4012

Hi lurningcerv,

Please try unticking the "Use DNS simultaneously" checkbox in the Advanced section of the Preferences window.

Regards,

Eric
by Eric
Mon Dec 16, 2013 10:05 am
Forum: Viscosity Support (Windows Version)
Topic: APPDATA problem
Replies: 1
Views: 4563

Hi Martin, The installation should be writing the prefconfigure folder to %appdata%. You can change this in the installation itself in the setup.iss file included in the bundle folder. You should see a line in the [Files] section to where Preconfigure is written too, you may have to set this manuall...
by Eric
Fri Dec 13, 2013 1:02 pm
Forum: Viscosity Support (Windows Version)
Topic: License is not accepted
Replies: 1
Views: 3900

Hi Eugene,

Please send an email to our support email address - we try to keep licensing details away from the forum:
http://www.sparklabs.com/support/

However please be aware of the following:
http://www.sparklabs.com/support/can_i_ ... n_windows/

Regards,

Eric
by Eric
Wed Dec 11, 2013 7:19 pm
Forum: Viscosity Support (Windows Version)
Topic: Viscosity keeps resolving hostname to same IP
Replies: 5
Views: 11166

Hi MorpheusX, We've had a closer look and it looks like the problem is combination of OpenVPN and Windows. Under Linux or Mac, when a DNS name is resolved, it will return a list of IP Addresses like Windows will. But when you do a resolution again, it will (depending on distro) either move the IP Ad...
by Eric
Tue Dec 10, 2013 11:12 am
Forum: Viscosity Support (Windows Version)
Topic: Viscosity crashes when started by Task Scheduler
Replies: 3
Views: 5970

Hi ap0llo,

The only way to have a VPN connected is with a user already logged in. Once a user logs in and a VPN is connected, this VPN Connection will be persistent for all users.

Regards,

Eric
by Eric
Mon Dec 09, 2013 3:55 pm
Forum: Goodies
Topic: Disconnect All Menu Item
Replies: 0
Views: 78325

Hi All, A common request, especially from those with a large number of connections, is the ability to disconnect all active connection without having to hunt through the menu for the ones that are connected. We're pleased to say, there is an easy solution for this! Attached to this post is a custom ...
by Eric
Mon Dec 09, 2013 12:53 pm
Forum: Viscosity Support (Windows Version)
Topic: Viscosity crashes when started by Task Scheduler
Replies: 3
Views: 5970

Hi ap0llo, Unfortunately Viscosity cannot make a connection before a user has logged in. Viscosity is a client application and requires that a user and their desktop be present or it cannot run. Viscosity would need to be completely redesigned to achieve being able to run without a user logged in an...
by Eric
Thu Nov 28, 2013 1:42 pm
Forum: Viscosity Support (Windows Version)
Topic: Viscosity keeps resolving hostname to same IP
Replies: 5
Views: 11166

Hi MorpheusX, That's an interesting one. While we do connection testing, we do still leave it to OpenVPN to resolve IP addresses from a DNS name to connect to. It sounds like OpenVPN is doing something odd with caching the DNS lookup, which we will have a look into to see if we can reproduce. In the...
Search found 1146 matches Page 92 of 115