Hi Jaidensdad, My apologies, I thought you meant that your Firewall was locked down. Are you able to copy and paste out your entire log so we can see what is going on? To do this, wait until you start seeing the message in your screen shot, then click inside the log, press Ctrl+A, this will select a...

Hi Jaidensdad, If you think it's the firewall blocking your connection, you will actually need to allow OpenVPN rather than Viscosity through the firewall. You will need to allow the following two files to make sure Viscosity can connect: C:\Program Files\Viscosity\Resources\openvpn.exe C:\Program F...

Build Notice: Viscosity for Windows 1.4.6b2 Now Available

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Hi triple__b, Please ignore my last message, we've managed to replicate the issue and Windows is indeed being very unhelpful with it's error message. We should have a beta available here shortly to correct the issue - http://www.sparklabs.com/forum/viewtopic.php?f=7&t=482 Thank you for your assi...

Hi Snowi, If you are the only user on both laptops, your Single User License will allow you to register Viscosity on both computers. If there are to be multiple users, you will need a license for each Computer. For more information, please see our EULA - http://www.sparklabs.com/viscosity/eula/ Rega...

Hi triple__b, To aid in our troubleshooting, can you please do the following: Go to Start->Run Type cmd and press Enter Type - cd "C:\Program Files\Viscosity\Resources" Type - openvpn.exe --version If you could let us know the output or if any errors pop up we would be extremely grateful! ...

Hi jamesxx, While Viscosity can run x64 native, unfortunately OpenVPN itself can't. It looks like Windows is trying to reference x64 dependencies when x86 is required. This can probably be fixed by simply installing the VS2008 re-distributable package, but if another application has done something t...

Hi triple__b, If the computer is your own personal PC, you should be an Administrator, if it is a work or company PC, you most likely won't be. Thank you for posting up those logs. Are you being asked to enter any credentials before this crash occurs? Can you please try editing the connection you ar...

Hi triple___b, Thanks for reporting the crash to us. Are you allowing Viscosity to run the adapter installer with Administrator rights? (You should be receiving a popup box asking for credentials if you run on a standard users account). Are you able to see any extra information in the Event Viewer? ...

Build Notice: Viscosity for Windows 1.4.6b1 Now Available

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