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- by Eric
- Mon Aug 05, 2013 3:19 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Connection problems windows
- Replies: 7
- Views: 17691
Hi Jaidensdad, My apologies, I thought you meant that your Firewall was locked down. Are you able to copy and paste out your entire log so we can see what is going on? To do this, wait until you start seeing the message in your screen shot, then click inside the log, press Ctrl+A, this will select a...
- by Eric
- Mon Aug 05, 2013 2:28 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Connection problems windows
- Replies: 7
- Views: 17691
Hi Jaidensdad, If you think it's the firewall blocking your connection, you will actually need to allow OpenVPN rather than Viscosity through the firewall. You will need to allow the following two files to make sure Viscosity can connect: C:\Program Files\Viscosity\Resources\openvpn.exe C:\Program F...
- by Eric
- Wed Jul 31, 2013 3:00 pm
- Forum: Goodies
- Topic: Beta: Latest Build of Viscosity for Windows
- Replies: 45
- Views: 309563
Build Notice: Viscosity for Windows 1.4.6b2 Now Available
You can subscribe to this topic by clicking on the "Subscribe topic" link at the bottom of the page to receive email notifications of new beta versions.
You can subscribe to this topic by clicking on the "Subscribe topic" link at the bottom of the page to receive email notifications of new beta versions.
- by Eric
- Wed Jul 31, 2013 12:45 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity crashes when I try to connect
- Replies: 8
- Views: 9993
Hi triple__b, Please ignore my last message, we've managed to replicate the issue and Windows is indeed being very unhelpful with it's error message. We should have a beta available here shortly to correct the issue - http://www.sparklabs.com/forum/viewtopic.php?f=7&t=482 Thank you for your assi...
- by Eric
- Wed Jul 31, 2013 11:04 am
- Forum: Viscosity Support (Windows Version)
- Topic: Using a license on 2 Computers?
- Replies: 1
- Views: 4579
Hi Snowi, If you are the only user on both laptops, your Single User License will allow you to register Viscosity on both computers. If there are to be multiple users, you will need a license for each Computer. For more information, please see our EULA - http://www.sparklabs.com/viscosity/eula/ Rega...
- by Eric
- Tue Jul 30, 2013 2:24 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity crashes when I try to connect
- Replies: 8
- Views: 9993
Hi triple__b, To aid in our troubleshooting, can you please do the following: Go to Start->Run Type cmd and press Enter Type - cd "C:\Program Files\Viscosity\Resources" Type - openvpn.exe --version If you could let us know the output or if any errors pop up we would be extremely grateful! ...
- by Eric
- Tue Jul 30, 2013 2:05 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Crashes on Connect
- Replies: 2
- Views: 5081
Hi jamesxx, While Viscosity can run x64 native, unfortunately OpenVPN itself can't. It looks like Windows is trying to reference x64 dependencies when x86 is required. This can probably be fixed by simply installing the VS2008 re-distributable package, but if another application has done something t...
- by Eric
- Tue Jul 30, 2013 12:19 am
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity crashes when I try to connect
- Replies: 8
- Views: 9993
Hi triple__b, If the computer is your own personal PC, you should be an Administrator, if it is a work or company PC, you most likely won't be. Thank you for posting up those logs. Are you being asked to enter any credentials before this crash occurs? Can you please try editing the connection you ar...
- by Eric
- Mon Jul 29, 2013 12:24 pm
- Forum: Viscosity Support (Windows Version)
- Topic: Viscosity crashes when I try to connect
- Replies: 8
- Views: 9993
Hi triple___b, Thanks for reporting the crash to us. Are you allowing Viscosity to run the adapter installer with Administrator rights? (You should be receiving a popup box asking for credentials if you run on a standard users account). Are you able to see any extra information in the Event Viewer? ...
- by Eric
- Wed Jul 17, 2013 12:35 pm
- Forum: Goodies
- Topic: Beta: Latest Build of Viscosity for Windows
- Replies: 45
- Views: 309563
Build Notice: Viscosity for Windows 1.4.6b1 Now Available
You can subscribe to this topic by clicking on the "Subscribe topic" link at the bottom of the page to receive email notifications of new beta versions.
You can subscribe to this topic by clicking on the "Subscribe topic" link at the bottom of the page to receive email notifications of new beta versions.