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by James
Mon Jul 20, 2020 8:04 pm
Forum: Viscosity Support (Mac Version)
Topic: 1.8.6 broke auth token support?
Replies: 1
Views: 1302

Hi Bart, There have been no changes to Viscosity's session token handling. For good measure we've also given version 1.8.6 an additional test and confirmed session token works as expected. If your OpenVPN server is running the development branch of OpenVPN 2.5 (not recommend), or OpenVPN Access-Serv...
by James
Thu Jul 02, 2020 4:49 pm
Forum: Viscosity Support (Mac Version)
Topic: Split Reverse DNS
Replies: 2
Views: 1445

Hi msy, That is all that is required to correctly handle split reverse DNS lookups. However a common mistake when testing this is to use legacy tools (nslookup, dig, and host) that don't use the macOS resolver system. These are the only processes that don't use the resolver system. For more informat...
by James
Mon Jun 29, 2020 10:47 am
Forum: Viscosity Support (Mac Version)
Topic: Address String for Server connections
Replies: 1
Views: 1328

Hi ATXErin, I have the server location for my company as \\servername\folder but that's all I have This is an address for a SMB file server (i.e. a server you connect to where you work documents etc. are probably stored). It isn't a VPN server address and it can't be used to establish a VPN connecti...
by James
Mon Jun 22, 2020 7:02 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity Helper Connection Failed
Replies: 1
Views: 1692

Hi xiong, Please ensure that you're using the latest version of Viscosity from our website. Completely uninstalling and reinstalling Viscosity (ensure you have a backup of your VPN connections first) is also a good idea. TCC errors indicate Gatekeeper errors, which typically means the code signing o...
by James
Tue Jun 09, 2020 4:30 pm
Forum: Viscosity Support (Mac Version)
Topic: Unable to setup bridged connection
Replies: 5
Views: 2242

Do you know if there's a way in TUN mode for the VPN client to get assigned an IP in the range of the local network? The short answer is no, I'm afraid it's not really possible. The longer answer is that it could in theory be done on a linux server, however the process is quite complicated and defi...
by James
Sat Jun 06, 2020 6:55 pm
Forum: Viscosity Support (Mac Version)
Topic: Unable to setup bridged connection
Replies: 5
Views: 2242

Hi josh, Both the OpenVPN server and the client need to be using the same mode, otherwise it won't work. While you have set the VPN client to use TAP (and so Viscosity creates a vtap adapter), the OpenVPN server is not setup to use TAP. It is expecting any connecting client to use TUN mode. This aff...
by James
Fri Jun 05, 2020 12:42 pm
Forum: Viscosity Support (Mac Version)
Topic: see which DNS(s) is used
Replies: 4
Views: 3599

So what could cause a client to switch between primary and secondary DNS like this? Check to see whether one or more of the DNS servers are also specified locally in the connection's configuration on that machine (and if so try removing them): https://www.sparklabs.com/support/kb/article/configurin...
by James
Fri Jun 05, 2020 12:38 pm
Forum: Viscosity Support (Mac Version)
Topic: Unable to setup bridged connection
Replies: 5
Views: 2242

Hi josh, It looks like your VPN server is pushing out a standard TUN-style IP address, rather than an IP address and subnet mask (or nothing at all and leaving it to DHCP). You'll need to configure your VPN server and make sure it is set to TAP/bridged mode, as this is what will typically happen if ...
by James
Wed Jun 03, 2020 1:02 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity does not follow 'pick next remote' notification from the server
Replies: 1
Views: 1503

Hi aivanise,

Thanks for the report - we'll look into it and fix up the behaviour in the next beta release if needed.

Cheers,
James
by James
Tue Jun 02, 2020 2:14 pm
Forum: Viscosity Support (Mac Version)
Topic: Options error Temporary Directory
Replies: 3
Views: 1665

Hi mjs, Firstly, please make sure you're using the latest version of Viscosity (currently 1.8.5) and not an older version. If you're seeing the same issue with the latest version, can you please post the following details. If you don't feel comfortable posting them on a public forum please feel free...
Search found 1994 matches Page 3 of 200