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by James
Thu Sep 10, 2020 6:14 pm
Forum: Goodies
Topic: Viscosity 1.9 Early Access Beta (macOS 11 Support)
Replies: 4
Views: 1848

Update 13 Oct 2020: Updates are now available via Viscosity's automatic beta updates stream. Direct download links and release notes have been removed from this post. For instructions on how to update please see: https://www.sparklabs.com/support/kb/article/using-viscosity-beta-versions/ We're plea...
by James
Thu Sep 03, 2020 8:30 am
Forum: Viscosity Feedback
Topic: Preferences > Edit > Networking > Routing UX
Replies: 1
Views: 993

Hi Carlos, Thanks for the feedback - much appreciated. We do have some future design ideas in mind for overhauling the route editor for connections, but nothing we can share quite yet. If you have a huge number of routes you may prefer to editor the configuration file directly: the path to where you...
by James
Wed Aug 26, 2020 4:28 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity - Has Been Disconnected
Replies: 1
Views: 639

Hi ckuhn003, You will need to get in touch with your VPN Provider in this instance and seek some updated VPN configuration files to import into Viscosity. The error message is indicating a certificate has expired, which are used by the VPN client/server to authenticate. You VPN Provider appears to b...
by James
Mon Aug 17, 2020 10:37 pm
Forum: Viscosity Support (Mac Version)
Topic: how to limit VPN to only one IP?
Replies: 1
Views: 894

Hi dkremer, The OpenVPN server you're connecting to is likely pushing the "redirect-gateway" command, which routes all network traffic into the VPN connection by default. You can find some information on how to ignore this on Viscosity's end (so your normal network connection will be used by default...
by James
Tue Aug 11, 2020 8:26 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity tries to connect to an old IP address
Replies: 4
Views: 916

Hi Chris_J, This indicates that either the DNS server/s your computer is configured to use are returning that IP address, or a static entry was manually added to your computer's hosts file in the past. If you have any security software installed that may be doing some sort of DNS filtering, I recomm...
by James
Mon Aug 10, 2020 5:03 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity tries to connect to an old IP address
Replies: 4
Views: 916

Hi Chris_J, Viscosity does not store or cache the IP address/es for a VPN connection's server address, rather it is resolved when you try to connect. I recommend you test what IP address/es the DNS entry resolves to using the following command. Replace "my.vpnserver.com" with the server address you'...
by James
Wed Aug 05, 2020 11:57 am
Forum: Viscosity Support (Mac Version)
Topic: Open VPN locks up macOS Mojave Import from file broken.
Replies: 3
Views: 921

Hi MrLimoAK, The open dialog is run in a seperate sandboxed process by macOS and isn't directly under Viscosity's control. From your description it sounds like it is freezing after returning the selected file information to Viscosity. While it's frozen, try opening the Activity Monitor application a...
by James
Mon Aug 03, 2020 6:48 am
Forum: Viscosity Support (Mac Version)
Topic: Open VPN locks up macOS Mojave Import from file broken.
Replies: 3
Views: 921

Hi MrLimoAK, Thanks for the report. We're not aware of any issues with the import process, and we've been unable to replicate any issues during testing. Can you confirm you're running the latest version of macOS 10.14 (10.14.6)? What was the message in the window stuck on top? Normally when we get r...
by James
Mon Aug 03, 2020 6:02 am
Forum: Viscosity Feedback
Topic: Feature idea: remote-random but select by latency
Replies: 1
Views: 813

Thanks for the feedback mfelden!

Cheers,
James
by James
Tue Jul 21, 2020 1:01 pm
Forum: Viscosity Support (Mac Version)
Topic: 1.8.7b1 and Macos 10.15.6 broke authentication
Replies: 1
Views: 1837

Hi raymonddoran,

Version 1.8.7b2 was released shortly after the release of 1.8.7b1 to address this issue. Please try checking for updates from the Preferences->General section and updating to the newer version.

Cheers,
James
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