Search found 2004 matches

Search found 2004 matches Page 1 of 201
by James
Fri Nov 20, 2020 8:21 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity add second default gateway
Replies: 1
Views: 9

Hi divan, When checking your computer's routing table, if you see an additional default route below your computer's normal route for the VPN connection, then in most cases this is normal. You’ll notice that the second default route has “I” listed in the flags indicating it is “interface scoped” and ...
by James
Fri Nov 20, 2020 8:17 pm
Forum: Viscosity Support (Mac Version)
Topic: Viscosity For mac El Capitan
Replies: 1
Views: 15

Hi drandyoliver, I'm afraid we cannot offer technical support for legacy versions of Viscosity. To quote the Legacy Downloads page: Please be aware that these versions are no longer supported, and so may contain compatibility issues and/or security vulnerabilities. Technical support is unavailable f...
by James
Tue Nov 17, 2020 6:07 pm
Forum: Viscosity Support (Mac Version)
Topic: Get connection state by connection name (AppleScript)
Replies: 1
Views: 63

Hi aktariel, As a rule we don't offer support for user-developed AppleScripts (as the time requirements can quickly get out of hand), but as this is a straightforward one: tell application "Viscosity" get state of first connection whose name is "My Connection" end tell Replace My Connection with you...
by James
Mon Nov 16, 2020 4:06 pm
Forum: Viscosity Support (Mac Version)
Topic: Running Viscosity as daemon service.
Replies: 3
Views: 287

Hi Tobias, I'm afraid we don't have an ETA available. As always, we encourage prospective Viscosity users to assess Viscosity on what it is now, rather than what features may or may not come in a future update. We don't want to set unrealistic expectations or disappoint anyone. If Viscosity doesn't ...
by James
Mon Nov 16, 2020 3:57 pm
Forum: Viscosity Support (Mac Version)
Topic: cant connect/authentification failed
Replies: 1
Views: 57

Hi jonx, As indicated on the Legacy Downloads page, I'm afraid we're unable offer technical support for legacy versions of Viscosity. If you're unable to connect using any OpenVPN client you should contact your VPN Provider for support: https://www.sparklabs.com/support/kb/article/how-do-i-find-out-...
by James
Mon Nov 16, 2020 3:55 pm
Forum: Viscosity Support (Mac Version)
Topic: no default gateway
Replies: 3
Views: 82

Hi Francesco,

Please see the following support article:
https://www.sparklabs.com/support/kb/ar ... connected/

Cheers,
James
by James
Wed Nov 11, 2020 8:22 am
Forum: Viscosity Support (Mac Version)
Topic: Viscosity 1.9 breaks ability to connect to VPN Server
Replies: 2
Views: 270

Hi Dustin,

It sounds likely your connection was set to use OpenVPN 2.3 previously. Please see:
https://www.sparklabs.com/support/kb/ar ... envpn-2-4/

Cheers,
James
by James
Wed Nov 04, 2020 3:14 am
Forum: Viscosity Support (Mac Version)
Topic: viscosity menu icon won't drop down
Replies: 7
Views: 1835

Hi ipguy, I'm sorry to hear you feel the above support information is inadequate. The information posted covers in depth the cause of the issue, and how to resolve it. We've worked through this issue with other users, and an old version of Viscosity is always to be found somewhere on the system. I'm...
by James
Mon Nov 02, 2020 7:27 pm
Forum: Viscosity Support (Mac Version)
Topic: Need help troubleshooting: Connection to pfSense OpenVPN no longer works
Replies: 2
Views: 273

Hi DominikHoffmann, This indicates that the TCP connection is being severed. The initial underlying TCP connection starts, but it's then blocked/terminated shortly afterwards. It could point to firewall problems (make sure to check both incoming and outgoing), problems with the NAT rules on the devi...
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