Search found 32 matches

Search found 32 matches Page 1 of 4
by Aaron
Thu Aug 22, 2024 8:20 am
Forum: Viscosity Support (Windows Version)
Topic: Edit Connection - Networking
Replies: 2
Views: 13965

Hi, Entering a netmask or bit prefix into the "Mask/Bits" field allows you to route a range of IP addresses. For example, entering "192.168.0.0" into the Destination field, and "16" (or "255.255.0.0") into the Mask/Bits field would create a route for all 192.168.x.x addresses. If you're unfamiliar ...
by Aaron
Thu Aug 22, 2024 8:13 am
Forum: Viscosity Support (Windows Version)
Topic: ViscosityCC.exe connect should wait until connected and then exit
Replies: 1
Views: 7054

Hi, Thanks for your feedback. Viscosity follows a semi-asynchronous model for scripting. This is because a VPN connection has far more than two states (Disconnected/Connected) and there are situations where it may never return. While I can understand it would be nice if the connect command simply ...
by Aaron
Mon Jul 15, 2024 7:17 pm
Forum: Viscosity Support (Windows Version)
Topic: "Auth" choice under Socksproxy greyed out
Replies: 5
Views: 23210

Hi, Something is likely blocking your access to the update server, or something is caching an old version of the update feed. Make sure no firewall or security software on your computer could be blocking Viscosity from performing an update check. Also make sure checks are not being blocked by any ...
by Aaron
Wed Jul 10, 2024 12:03 am
Forum: Viscosity Support (Windows Version)
Topic: "Auth" choice under Socksproxy greyed out
Replies: 5
Views: 23210

Hi, An updated beta version addressing this was released last week. I believe the current beta version at the time of writing is 1.11.3b4. Please ensure that you have checked the "Include beta versions" box before checking for an update: https://www.sparklabs.com/support/kb/article/using-viscosity ...
by Aaron
Fri May 10, 2024 2:43 pm
Forum: Viscosity Support (Windows Version)
Topic: Display "Connecting" Message?
Replies: 8
Views: 31422

Hi,

Thank you for emailing those details though. We have updated the latest beta version (1.11.2b1) to change the behaviour. Please give it a test and please let us know if you see the same problem.
https://www.sparklabs.com/support/kb/ar ... -versions/

Regards,
Aaron
by Aaron
Fri May 10, 2024 12:50 pm
Forum: Viscosity Support (Windows Version)
Topic: Display "Connecting" Message?
Replies: 8
Views: 31422

Hi, I have moved this topic to the Viscosity Windows support section, as it's a better fit for troubleshooting. If you're seeing this behaviour with the latest release version (1.11.1) please email us a copy of the items in the following link and we will see what is going on: https://www.sparklabs ...
by Aaron
Sat Feb 24, 2024 10:06 am
Forum: Viscosity Support (Windows Version)
Topic: VPN not working after update (1.11)
Replies: 2
Views: 19357

Hi, OpenVPN 2.6 removes support for the "ncp-disable" command - it has been deprecated for several years. You can follow the instructions in the following link to remove it, which should get your connection working again: https://www.sparklabs.com/support/kb/article/migrating-from-openvpn-2-5-to ...
by Aaron
Thu Feb 15, 2024 3:49 am
Forum: Viscosity Support (Windows Version)
Topic: Latest Beta - Never connects and always disconnects - Looping
Replies: 1
Views: 14969

Hi chris, Thank you for posting your connection log. Can you please try with the latest beta version (1.11b8)? If all goes well, you should see a "Error: Server Encryption Cipher Disallowed" alert pop up, with an offer to allow the use of the cipher your OpenVPN server wants to use. If you don't see ...
by Aaron
Mon Jan 15, 2024 11:04 am
Forum: Viscosity Support (Windows Version)
Topic: routing multiple installs of same application to different connection
Replies: 1
Views: 16208

Hi, I'm afraid that is not something that Viscosity has inbuilt support for. However you have a couple of options: 1. You could setup multiple SOCKS proxies (either on each VPN server listening on the internal VPN IP, or on a server/computer that will go through the VPN connection) and then set up ...
by Aaron
Wed Jan 03, 2024 9:30 am
Forum: Viscosity Support (Windows Version)
Topic: Can't import connection from server
Replies: 1
Views: 21750

Viscosity will display such an error if it can't contact the server's API at all, or if it returns an invalid status code. Your best bet is to check the web logs on the server and see whether the import request is reaching the server at all. If it is, check what status code is being return and ...
Search found 32 matches Page 1 of 4