Cannot load certificate

Got a problem with Viscosity or need help? Ask here!

remoter

Posts: 1
Joined: Sun Aug 19, 2012 11:38 pm

Post by remoter » Sun Aug 19, 2012 11:42 pm
Hello, I need assistance with running Viscosity. I am not a tech person so I am unsure how to fix this problem. Each time I try to log on, I get the following log details:

Aug 19 09:33:51: Cannot load certificate file cert.crt:
error:0906D06C:PEM routines:PEM_read_bio:no start line:
error:140AD009:SSL routines:SSL_CTX_use_certificate_file:PEM lib
Aug 19 09:33:51: Exiting
Aug 19 09:33:53: State changed to Disconnected

I believe I have to select the appropriate files for the SSL/TLS root certificate (ca), certificate (cert), and private key (key), however I don't know where/what those files are. Any advice for me? My network admin is unavailable to help me this week....

Eric

User avatar
Posts: 906
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Sun Aug 19, 2012 11:57 pm
Hi remoter,

I'm afraid your network administrator is the person who needs to provide these to you. If you were given a connection to import, make sure the option "Keep original certificate/key names on import" is unticked in Advanced Options and try to import your connection again.

Regards,

Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
2 posts Page 1 of 1