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Viscosity crashes while starting after upgrade to 1.3.6

Posted: Wed Apr 11, 2012 9:08 pm
by flogo
I cannot get Viscosity 1.3.6 to start. Immediately after starting the exe I get the windows message "Viscosity.exe has stopped working"

Is there a way to downgrade to 1.3.5?

Problem details:
Problemsignatur:
Problemereignisname: CLR20r3
Problemsignatur 01: viscosity.exe
Problemsignatur 02: 1.3.6.1133
Problemsignatur 03: 4f85349b
Problemsignatur 04: Viscosity
Problemsignatur 05: 1.0.0.0
Problemsignatur 06: 4f85349b
Problemsignatur 07: 3d
Problemsignatur 08: 0
Problemsignatur 09: System.NullReferenceException
Betriebsystemversion: 6.1.7601.2.1.0.256.48
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789

Re: Viscosity crashes while starting after upgrade to 1.3.6

Posted: Thu Apr 12, 2012 1:13 am
by James
Hi flogo,

Thanks for the detailed report - much appreciated. We've had reports from a couple of other users with what appears to be the same issue, so we're looking into it and should hopefully have an updated release available shortly.

If you wish to downgrade in the meantime, version 1.3.5 can still be downloaded using the link below (you should be able to simply install it over the top of version 1.3.6). We recommend you leave automatic updates turned on under 1.3.5 so you'll be notified when an updated version of 1.3.6 is available (most likely with the build/version number of 1.3.6.2).
http://www.thesparklabs.com/downloads/V ... 01.3.5.exe

Cheers,
James

Re: Viscosity crashes while starting after upgrade to 1.3.6

Posted: Thu Apr 12, 2012 2:58 am
by flogo
Thanks James. Installing on top of the existing version did not work for me (similar problem, though I didn't check the error details this time ). Uninstalling and reinstalling worked, but if anyone else wants to try this: be aware that you have to re-enter your serial and re-create all connections.

Re: Viscosity crashes while starting after upgrade to 1.3.6

Posted: Thu Apr 12, 2012 8:22 pm
by Eric
Hi flogo,

We've just released a new build (1.3.6.2) that should work as expected now. Let us know how you go.

Cheers,

Eric