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Cannot uninstall/reinstall properly
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- Posts: 2
- Joined: Thu Sep 22, 2011 4:05 am
I run both Mac and Win edition. Mac edition works nice.
After installing Win edition I kept getting "Creating connection..." message forever when I tried to import Mac settings. I noticed that after a while there are about 5 virtual network adapters appeard. After following another thread I decided to uninstall Viscosity and reinstall. However uninstall stucks during the process. The only way to continue is to kill the ViscosityService process manually. After uninstall I receive an error message that some compoenents could not be uninstalled but can be removed manually.
Virtual adapters remained in control panel. There is no way to remove them. I cannot reinstall neither because the "Creating connection..." message keeps coming. I tried to install drivers but the installation pack stucks.
Really crappy solution for Windows and I am really disappointed so far. Any advise how to proceed?
After installing Win edition I kept getting "Creating connection..." message forever when I tried to import Mac settings. I noticed that after a while there are about 5 virtual network adapters appeard. After following another thread I decided to uninstall Viscosity and reinstall. However uninstall stucks during the process. The only way to continue is to kill the ViscosityService process manually. After uninstall I receive an error message that some compoenents could not be uninstalled but can be removed manually.
Virtual adapters remained in control panel. There is no way to remove them. I cannot reinstall neither because the "Creating connection..." message keeps coming. I tried to install drivers but the installation pack stucks.
Really crappy solution for Windows and I am really disappointed so far. Any advise how to proceed?
Hi endre.lovas,
We're sad to hear you're having problems. What version of Viscosity and Windows are you running? Also, are you able to send us a copy of one of the configurations you're having problems importing? You're welcome to remove any sensitive addresses from them and email them to [email protected] if you prefer.
Regards,
Eric
We're sad to hear you're having problems. What version of Viscosity and Windows are you running? Also, are you able to send us a copy of one of the configurations you're having problems importing? You're welcome to remove any sensitive addresses from them and email them to [email protected] if you prefer.
Regards,
Eric
Eric Thorpe
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
Hi endre.lovas,
There is a new beta build up. Could you let us know if you still experience the problems with it?
http://www.thesparklabs.com/forum/viewt ... 1593#p1593
If so, does the same problem occur when creating a new connection? (Go to + -> New connection, put something into the address field and click Save).
Regards,
Eric
There is a new beta build up. Could you let us know if you still experience the problems with it?
http://www.thesparklabs.com/forum/viewt ... 1593#p1593
If so, does the same problem occur when creating a new connection? (Go to + -> New connection, put something into the address field and click Save).
Regards,
Eric
Eric Thorpe
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
Viscosity Developer
Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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