Connectivity issues

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gooey

Posts: 4
Joined: Fri Nov 03, 2017 12:31 am

Post by gooey » Fri Nov 03, 2017 12:33 am
Hi,

I'm having a strange connection problem... I use VPN on my router and also on my Windows 10 computer. If I connect the VPN on my router first and then try to connect via Viscosity, I can't access the internet (Windows 10 troubleshooting tells me something about proxy settings that couldn't be detected automatically - although I don't actually use a proxy). If I turn off the VPN on the router and establish the VPN via Viscosity, it'll work fine. If, after getting Viscosity going, I turn on the router VPN as well, it'll still work fine. If I disconnect Viscosity and try to connect it again, I will get no connection.

My guess is that I'm having this problem since the last Viscosity update.

Oddly, if I configure Viscosity to use OpenVPN 2.3 instead of 2.4, I have no issues whatsoever.

Any idea what's going on? All servers are running OpenVPN 2.4.

(Also, is there any security issue with using OpenVPN 2.3 in the interim?)

Thanks!

Eric

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Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Fri Nov 03, 2017 10:05 am
Hi gooey,

Could you please post a copy of your log, it sounds like a configuration issue with OpenVPN 2.4 more than anything.

http://sparklabs.com/support/kb/article ... envpn-log/

OpenVPN 2.3 is safe to use, but will be removed in the future as it is now considered out of date.

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs

gooey

Posts: 4
Joined: Fri Nov 03, 2017 12:31 am

Post by gooey » Fri Nov 03, 2017 12:05 pm
Hi,

Looks like you're on the right track - but do you have an address I can send this to? I'd rather not post my internals all over the internet. Thanks!

Eric

User avatar
Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Fri Nov 03, 2017 12:15 pm
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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