Licence expiration issue

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RaidX

Posts: 1
Joined: Tue Feb 18, 2014 1:14 am

Post by RaidX » Tue Feb 18, 2014 1:17 am
Hi,

I am having issue with viscosity VPN version 1.4.7 where my licence expire every 30days and I have to put my registration info again to get another 30 days before it happens again

Are you aware of this issue? Is there an easy way to fix it?

Thank you

Eric

User avatar
Posts: 1146
Joined: Sun Jan 03, 2010 3:27 am

Post by Eric » Tue Feb 18, 2014 11:32 am
Hi RaidX,

I'm afraid we're not aware of any bugs like this. Are you able to email us a copy of your Settings.xml file, located at C:\Users\<you>\Appdata\Roaming\Viscosity, to email so we can have a look to see if something is going wrong.
https://www.sparklabs.com/support/#contact

Regards,
Eric
Eric Thorpe
Viscosity Developer

Web: http://www.sparklabs.com
Support: http://www.sparklabs.com/support
Twitter: http://twitter.com/sparklabs
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