Viscosity crash.

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John4321

Posts: 1
Joined: Tue Dec 04, 2012 2:25 am

Post by John4321 » Tue Dec 04, 2012 2:28 am
I need help guys. When I try to connect my NVPN config and then try to connect since its my first time, I get this error message

> Problem signature:
> Problem Event Name: CLR20r3
> Problem Signature 01: viscosity.exe
> Problem Signature 02: 1.4.1.1164
> Problem Signature 03: 507824f6
> Problem Signature 04: Viscosity
> Problem Signature 05: 1.0.0.0
> Problem Signature 06: 507824f6
> Problem Signature 07: 264
> Problem Signature 08: 319
> Problem Signature 09: System.NullReferenceException
> OS Version: 6.1.7601.2.1.0.256.1
> Locale ID: 1033
> Additional Information 1: 0a9e
> Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
> Additional Information 3: 0a9e
> Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
>
> Read our privacy statement online:
> http://go.microsoft.com/fwlink/?linkid= ... cid=0x0409
>
> If the online privacy statement is not available, please read our privacy
> statement offline:
> C:\Windows\system32\en-US\erofflps.txt

Please let me know what should I do in order to resolve this issue?

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Tue Dec 04, 2012 4:51 am
Hi John4321,

Do you have the same problem if you try using the latest beta version instead? This can be downloaded from:
http://www.sparklabs.com/forum/viewtopi ... 1593#p1593

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
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