Can't connect; logs don't show much
Posted: Tue Nov 07, 2017 10:50 am
Hi! I have one working connection with Viscosity, but I added another one a couple weeks ago, and I haven't been able to figure out how to get it to work. I tried using a different OpenVPN client and had the same problem. I set up the connection with an ovpn file.
When my coworkers set up the same connection on their machines, with the same ovpn file and with my login credentials, they could get in just fine. So, I've been resorting to using a second laptop for vpn access (which works!), but I'd really rather have access on my main machine.
Here's what happens on my machine:
1. I attempt to connect (with a connection that has never worked before). It requires a username and password (that requires Google Auth). I enter intentionally incorrect values.
a. This is all that shows up in the Connection Log:
a. This is what shows up in the Connection Log:
When my coworkers set up the same connection on their machines, with the same ovpn file and with my login credentials, they could get in just fine. So, I've been resorting to using a second laptop for vpn access (which works!), but I'd really rather have access on my main machine.
Here's what happens on my machine:
1. I attempt to connect (with a connection that has never worked before). It requires a username and password (that requires Google Auth). I enter intentionally incorrect values.
a. This is all that shows up in the Connection Log:
Code: Select all
b. This is all that shows up in Console, filtered for Viscosity:
2017-11-06 15:42:44: Viscosity Mac 1.7.5 (1420)
2017-11-06 15:42:44: Viscosity OpenVPN Engine Started
2017-11-06 15:42:44: Running on macOS 10.12.6
2017-11-06 15:42:44: ---------
2017-11-06 15:42:44: State changed to Connecting
2017-11-06 15:42:44: Checking reachability status of connection...
2017-11-06 15:42:44: Connection is reachable. Starting connection attempt.
2017-11-06 15:42:44: OpenVPN 2.4.4 x86_64-apple-darwin [SSL (OpenSSL)] [LZO] [LZ4] [PKCS11] [MH/RECVDA] [AEAD] built on Sep 27 2017
2017-11-06 15:42:44: library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.10
2017-11-06 15:42:48: TCP/UDP: Preserving recently used remote address: [AF_INET]54.67.53.236:1194
2017-11-06 15:42:48: Attempting to establish TCP connection with [AF_INET]54.67.53.236:1194 [nonblock]
2017-11-06 15:44:04: TCP: connect to [AF_INET]54.67.53.236:1194 failed: Operation timed out
2017-11-06 15:44:04: SIGUSR1[connection failed(soft),init_instance] received, process restarting
2017-11-06 15:44:04: TCP/UDP: Preserving recently used remote address: [AF_INET]54.67.53.236:1194
2017-11-06 15:44:04: Attempting to establish TCP connection with [AF_INET]54.67.53.236:1194 [nonblock]
Code: Select all
2. I disconnect. default 15:42:01.422566 -0800 Viscosity discovered extensions
default 15:42:44.428908 -0800 Viscosity UNIX error exception: 17
default 15:42:44.429039 -0800 Viscosity 0x60000046a600 opened /private/var/db/mds/system/mdsDirectory.db: 50744 bytes
default 15:42:44.429205 -0800 Viscosity 0x60000046af00 opened /Users/anne/Library/Keychains/login.keychain-db: 160004 bytes
default 15:42:44.433390 -0800 Viscosity 0x61000066d900 opened /Library/Keychains/System.keychain: 68404 bytes
a. This is what shows up in the Connection Log:
Code: Select all
b. Console:
2017-11-06 15:45:55: State changed to Disconnecting
2017-11-06 15:45:55: SIGTERM[hard,init_instance] received, process exiting
2017-11-06 15:45:55: State changed to Disconnected
Code: Select all
Any suggestions for troubleshooting?default 15:45:55.076560 -0800 com.sparklabs.ViscosityHelper Invalid command