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Cannot access the Internet when connected
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Hi Macuser,
Your VPN Administrator has most likely set all traffic to go through your office VPN connection, but general Internet access is blocked (such as by a firewall on the VPN server). This may be intentional on their part, or it could simply be a misconfiguration. I'd recommend getting in touch with your office's IT staff/department in the first instance, as they may not be aware of the behaviour and can make a change on the server.
If you're unable to contact your VPN administrator, you can try overriding the routes in Viscosity instead:
http://www.sparklabs.com/support/kb/art ... lications/
Finally, another possibility is that it may not be a routing issue but rather the DNS server being set for the VPN connection cannot be used for general Internet lookups. If this is the case you can try forcing Split-DNS or using a different DNS server:
http://www.sparklabs.com/support/kb/art ... -settings/
Cheers,
James
Your VPN Administrator has most likely set all traffic to go through your office VPN connection, but general Internet access is blocked (such as by a firewall on the VPN server). This may be intentional on their part, or it could simply be a misconfiguration. I'd recommend getting in touch with your office's IT staff/department in the first instance, as they may not be aware of the behaviour and can make a change on the server.
If you're unable to contact your VPN administrator, you can try overriding the routes in Viscosity instead:
http://www.sparklabs.com/support/kb/art ... lications/
Finally, another possibility is that it may not be a routing issue but rather the DNS server being set for the VPN connection cannot be used for general Internet lookups. If this is the case you can try forcing Split-DNS or using a different DNS server:
http://www.sparklabs.com/support/kb/art ... -settings/
Cheers,
James
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Support: https://www.sparklabs.com/support
Twitter: https://twitter.com/sparklabs
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