Viscosity won't start after update to latest beta.

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imprz

Posts: 3
Joined: Tue May 16, 2017 11:59 am

Post by imprz » Tue May 16, 2017 12:06 pm
I launch the stable version of Viscosity and everything works fine. The update to beta version pop up comes up and I do the install/restart. After the update downloads and installs Viscosity does not restart automatically and when I try to lunch it manually I get this error:

Incident Identifier: C933215C-4695-4D6F-803D-1221A50039AF
CrashReporter Key: TODO
Hardware Model: MacBookPro11,3
Process: Viscosity [1145]
Path: /Applications/Viscosity.app/Contents/MacOS/Viscosity
Identifier: com.viscosityvpn.Viscosity
Version: 1389
Code Type: X86-64
Parent Process: launchd [1]

Date/Time: 2017-05-16 01:55:48 +0000
OS Version: Mac OS X 10.12.5 (16F73)
Report Version: 104

Exception Type: SIGABRT
Exception Codes: #0 at 0x7fff97d20d42
Crashed Thread: 0

Application Specific Information:
*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM objectAtIndex:]: index 0 beyond bounds for empty array'

imprz

Posts: 3
Joined: Tue May 16, 2017 11:59 am

Post by imprz » Wed May 17, 2017 12:05 pm
Anyone?

James

User avatar
Posts: 2313
Joined: Thu Sep 04, 2008 9:27 pm

Post by James » Wed May 17, 2017 7:40 pm
Hi imprz,

This crash is being caused by a menu icons pack set in preferences that doesn't actually exist. The next beta version will include a fix for this, however in the mean time you can resolve the problem by running the following command in the Terminal application:

defaults delete com.viscosityvpn.Viscosity MenuBarIcons

Cheers,
James
Web: https://www.sparklabs.com
Support: https://www.sparklabs.com/support
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imprz

Posts: 3
Joined: Tue May 16, 2017 11:59 am

Post by imprz » Thu May 18, 2017 3:22 am
That fixed it. Thanks James.
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